At Sous Chef, we believe that sourcing authentic global ingredients should be as effortless as creating culinary masterpieces with them. That’s why we’ve made our checkout process simple, secure, and tailored for our international community of food enthusiasts. We understand that our customers value not just quality ingredients but also a seamless shopping experience from selection to payment.

Our Accepted Payment Methods

Credit & Debit Cards

We accept all major international credit and debit cards, making it convenient for our global customers to shop:

  • Visa – Accepted worldwide
  • MasterCard – Accepted worldwide
  • JCB – Particularly convenient for our Japanese customers

Our secure payment gateway encrypts your card details, ensuring your financial information remains protected throughout the transaction.

PayPal

For customers who prefer an additional layer of security and convenience, we accept PayPal. This popular payment method allows you to checkout without directly sharing your financial information with merchants, offering peace of mind for international transactions.

Security You Can Trust

We take the security of your personal and payment information seriously. Our website uses advanced encryption technology and secure socket layer (SSL) certification to protect your data during transmission. We are committed to maintaining the highest standards of security and never store your complete payment details on our servers.

Frequently Asked Questions

Are there any additional fees for using certain payment methods?

No, we do not charge any additional fees for using any of our accepted payment methods. The price you see at checkout is the amount that will be charged to your account.

What currency will I be charged in?

All transactions are processed in US Dollars (USD). If you’re paying with a card issued in another currency, your bank will determine the exchange rate and may apply conversion fees.

What should I do if my payment is declined?

First, ensure your billing address matches exactly what your bank has on file. If issues persist, please contact your card issuer or bank to ensure they aren’t blocking international transactions. For further assistance, our customer care team is always ready to help.

We’re committed to providing our global community of home chefs with not just exceptional ingredients but also a worry-free shopping experience. If you have any questions about payment methods or need assistance with your order, please don’t hesitate to contact our friendly customer care team at [email protected].

Happy cooking from the entire Sous Chef team!